IBM quits facial recognition, joins call for police reforms | WHAT REALLY HAPPENED X-Frame-Options: SAMEORIGIN

IBM quits facial recognition, joins call for police reforms

IBM is getting out of the facial recognition business, saying it's concerned about how the technology can be used for mass surveillance and racial profiling.

Ongoing protests responding to the death of George Floyd have sparked a broader reckoning over racial injustice and a closer look at the use of police technology to track demonstrators and monitor American neighborhoods.

IBM is one of several big tech firms that had earlier sought to improve the accuracy of their face-scanning software after research found racial and gender disparities. But its new CEO is now questioning whether it should be used by police at all.

“We believe now is the time to begin a national dialogue on whether and how facial recognition technology should be employed by domestic law enforcement agencies,” wrote CEO Arvind Krishna in a letter sent Monday to U.S. lawmakers.

IBM's decision to stop building and selling facial recognition software is unlikely to affect its bottom line, since the tech giant is increasingly focused on cloud computing while an array of lesser-known firms have cornered the market for government facial recognition contracts.

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